Best Buy in Ann Arbor, MI Open now

Reviews about Best Buy

• ★ ☆ ☆ ☆ ☆

  October 14, 2019, by Alex
  I needed some guitar strings for a project and remembered this location having a pretty sizable instrument section about a year ago. The instrument section has either been moved or removed entirely but I honestly couldn't tell you because I couldn't get the attention of a single employee to ask. I literally had to follow an employee who was assisting another guest to try and get help and when he was finished he just walked away and started talking to a fellow employee who had just clocked out. After politely waiting for this employee to again finish his chat he once again just walked away without saying a word. To recap, this location may or may not have guitar strings, but it definitely has terrible customer service standards for its employees. I strongly recommend taking your business elsewhere!
• ★ ★ ★ ★ ☆

  July 15, 2019, by Kyle Finley
  The store is loaded with helpful staff and products. After visiting and shopping there plenty of times, it is my contention, they need more variety of items instead of bulk amounts of only the popular or similar ones. Looking at items for home entertainment online without first seeing them can be difficult and eventually a disaster once arriving at the home. Besides the previously mentioned downside at the store; it's on top of everything else.